Express Freight Fowarding Services
problem is identified and it is concluded that the only choice is
to put on a “special” to move some parts from one
point to another point where they will be used before a production
line stops we immediately ask the following questions?
What is your
deadline? In other words how many hours do you have before your
customer/company runs out of parts?
What is the
shipment? How is it packed, how many boxes/pallets, what are the
dimensions, can the pallets be broken down?
At what time are the goods ready for
pickup, can they be ready earlier?
Are there any special circumstances that must be taken into consideration?
In other words are the goods restricted?
Are they oversized, fragile, extremely valuable?
This initial consultation is always taken over the phone immediately.
A solution to your problem is typically found as soon as possible meaning
everyone associated with the shipment can relax and be fully up to
speed at a moments notice.
contact the supplier/customer/partner and arrange pickup.
We will talk
directly with your customer and offer reassurance and complete
layout of the shipment.
So once a price and a solution has been
agreed we will sort the shipping allowing you to concentrate on